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Samantha Bernadot currently serves as a Universal Banker Trainer and Quality Control at River Bank, a position held since July 2019, responsible for developing and training Customer Service Representatives for new accounts while ensuring compliance with banking policies and regulations through document review. Prior experience includes roles at BMO Harris Bank as a Service Manager, overseeing deposit operations and customer service, and positions at EZMoney and PLS Financial Services as a Store Manager, where responsibilities included managing teams and issuing loans to customers.