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Maelle Achner is an experienced Customer Success Manager currently at SilkRoad Technology since January 2023, with a strong background in managing strategic customer portfolios across various industries. Previously, Maelle held multiple roles at Darktrace, including Customer Success Manager, Account Executive, and Senior Cyber Security Business Development Executive, where responsibilities encompassed customer engagement, solution demonstrations, and business development. Earlier experience includes positions as Floor Supervisor at Creams Cafe, Assistant Manager at Star Of The Sea, and Assistant Business Manager at Maison Pradier. Maelle holds a Bachelor of Business Management from Canterbury Christ Church University and a Higher Technician Diploma in Business Assistant from Lycee Carcado Saisseval.