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Michael Herring has held various managerial positions in the field of customer care operations within the Telecommunications industry. Michael has a strong background in developing and implementing strategies to enhance performance and improve customer satisfaction. Michael has been involved in overseeing communication desks, call center technologies, and network operations centers, demonstrating their expertise in managing operations and personnel. Michael also has experience in providing coaching and training to employees for professional development. Michael's education background includes a high school diploma from Mayo High School.