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Jennifer Nelson (Carr) has a strong background in the insurance and risk management industry. Jennifer is currently serving as the Vice President, Global Head of Customer Success Management at Riskonnect, Inc. since January 2019. Prior to this, they held various roles at Marsh ClearSight, including Senior Vice President, Practice Leader and Vice President, Director of Client Management. During their time at Marsh ClearSight, they were responsible for managing client relationships, conducting stewardship meetings, and handling financial administration. Before joining Marsh ClearSight, Jennifer worked at Hewitt Associates as a Benefits Operations Manager from January 2001 to October 2005.

Jennifer Nelson (Carr) attended Purdue University from 1995 to 2000. Although their degree and field of study are not specified, it is understood that they pursued their education during this time at Purdue University. In November 2019, they obtained a certification in "Building and Leading Effective Teams" from Columbia Business School.