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Jarrett Arnett is an experienced network engineer with a diverse background in network operations and technical support. Currently serving as a Network Engineer II at Rise Broadband since December 2017, Jarrett's previous roles include network engineer at Sungard Availability Services and network operations center technician at DIRECTV. Expertise encompasses network monitoring using tools such as SMARTS, Splunk, and AppDynamics, as well as incident management. Additional experience includes serving as a primary contact for IT Field Officers at SAIC, providing tech support at Cbeyond, and working as a collaboration specialist at BT Conferencing Services. Academic credentials include an Associate of Arts in IT Networking from the University of Phoenix and a high school diploma from Green Mountain High School.