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Francisco Barros is an experienced professional with a background in customer experience and administrative support. Currently serving as a Customer Experience Analyst PL at Ripio since February 2021, Francisco specializes in data analysis for account approval and team training. Previous roles include CX Analyst at iFood, where responsibilities involved managing relationships with restaurants and handling moderation requests, and Customer Service Agent at VIVO Empresas, providing technical support to business clients. Francisco's earlier career included teaching Geography at the Ensino Fundamental and Médio levels and administrative roles at BIG BOX and Codevasf. Francisco holds a degree in Gestão de Recursos Humanos from Uninove and a degree in Geografia from Faculdade Projeção.