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Andrea (de Ocera) Gould

Customer Success Manager at Rinsed

Andrea (de Ocera) Gould has a wide range of work experience, beginning in 2012 as a Concierge Associate for Action Property Management. Andrea then worked as a Front Desk Concierge for First Service Residential: Property Management in 2014, followed by a role as a Case Manager for Bautista, Bautista & Associates in 2015. In the same year, they were a Personal Assistant to the CEO of Crossroads Trading Company and a Client Service Representative for Fieldwork, Inc. In 2016, they worked as an Office Administrator for Birst and held four roles at Mixpanel: Operational Specialist, Product Training, Customer Product Trainer, and Support Engineer, as well as a Front Desk/Cultural Ambassador. Most recently, they worked as a Customer Support Specialist for Benepass from 2020 to 2022, and is currently a Customer Success Manager for Rinsed.

Andrea (de Ocera) Gould received a Bachelor of Science in Fashion Marketing & Management from The Art Institutes in 2015. Prior to that, they attended San Francisco State University from 2006 to 2010, taking general coursework.

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