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Paula Bush serves as the Executive Vice President of Advocacy Strategy & Delivery at Rightway Healthcare since August 2020, also holding the position of Vice President of Advocacy Services. Paula is actively involved with Healthcare Navigation Services as an Executive Advisor and Consultant, contributing expertise to enhance consumer healthcare experiences. Prior experience includes transformative roles at Haven, where Paula led services and process engineering, and Accolade Inc., as a founding Vice President of Service Solutions. Previous leadership roles also include Regional Vice President at Anthem, responsible for optimizing operational strategies, and Vice President at Excellus BCBS, where Paula drove operational efficiencies and business development. Paula's career began with a Medical Assistant position at OBGYN Medical Group, followed by various management roles in healthcare operations. Education includes a Bachelor's Degree in Interdisciplinary Studies from St. John Fisher College.