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Mitch leads the customer success team, which is focused on ensuring RightNow Media’s customers fully achieve their desired outcomes through interactions with our mission. He and his wife, Jackie, live in Plano, have been married over 30 years, and are blessed with three children—Sarah, Samantha, and Patrick. Mitch is passionate about studying and sharing the Word of God. They worship at Bent Tree Bible Fellowship in Carrollton.