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Chip Shillington is an experienced IT professional with a diverse background in network administration, technical support, and systems engineering. Currently serving as an IT Support Specialist at RightDirection Technology Solutions, LLC, Chip provides Level 2 support for 2,500 computer customers, focusing on Windows 10 hardware and application issues. Previous roles include Network Engineer at D&B Consulting, where Chip responded to Department of Defense requirements, and Network Administrator at CyberDefenses, Inc., providing Level 3 support for network security in DMZ environments. Earlier experience encompasses positions at Universal Solutions International Inc., Tuba Group, J.P. Morgan, and Unisys, along with a strong foundation in networking and helpdesk roles. Chip holds a Bachelor of Fine Arts in Illustration from Columbus College of Art & Design.