Jacob Rowan has extensive experience in the automotive rental industry. Most recently, they served as the Regional Operations Manager at Right2Drive Accident Loan Cars, overseeing the company's operations in Queensland. In this role, Jacob managed three sites, a team of 25 staff, and a fleet of over 400 vehicles. Jacob was responsible for resource planning, fleet management, and coaching staff to ensure smooth operations and high customer service standards. Prior to this, they worked as an Operations Coordinator at Right2Drive, where they coordinated rental deliveries, vehicle detailing, and managed customer interactions.
Before joining Right2Drive, Jacob worked as a Sales Coordinator at VAC Group, providing support to a sales team of 20. Jacob successfully led the implementation of Microsoft Dynamics CRM system by conducting process mapping, writing training manuals, and facilitating a sales team conference.
Jacob also has experience as an Agency Owner/Operator at Mobile Truck Rental and Right Car & Truck Rental. Jacob worked in various roles at Abel Rent a Car, including Fleet Manager, Area Manager, Branch Manager, and Rental Sales Officer. Additionally, they served as an Auto Rental Supervisor at Avis Budget Group and a Business Manager at Accident Repair Centre (QLD).
Overall, Jacob Rowan has a diverse background in the automotive rental industry, with experience in operations management, sales coordination, and business ownership.
Jacob Rowan attended Paul Mills Consulting in 2022, completing their Leadership Development Program with a specialization in Organisational Leadership.
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