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Rob Gandee is an experienced IT professional currently serving as a Site Support Services Analyst at BRG Sports since April 2010, where responsibilities include providing support for company applications and addressing user inquiries with professionalism and expertise. Prior to this role, Rob worked as a Technical Support Specialist at Tek Systems, focusing on hardware and software support for a multinational sports equipment company. Rob's earlier experience includes serving as a 2nd Tier Technical Service Desk Analyst and Help Desk Analyst at National City Bank, where escalated incidents were managed and remote access troubleshooting was guided. Rob holds an Associate's degree in IT/CNS from ITT Technical Institute and a secondary education from Keystone.