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Michelle Joaquin Africa is a Project Manager at Ricoh USA, Inc., where Michelle specializes in converting applications within a customer's IT environment to meet operating goals. Prior to this role, Michelle worked as a Database Administrator at Hawk Ridge Systems and ProspectDB, where Michelle handled data analysis and management. Michelle also has experience as a Technical Trainer and Technical Support III at Stream Global Services (now Convergys). Michelle holds a BS in Computer Science from Mapúa University.