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Braulio Jaen is an experienced professional in the field of information technology, with a background in system engineering and business analysis. With a Bachelor's Degree in Computer and Information Sciences and Support Services, Braulio has worked at various companies including Bodybuilding.com, Accenture, Search Technologies, NI, Lightspeed Tech Development, and currently at Ricoh Latin America Inc. Braulio's experience includes roles such as Technical Support Engineer, Functional Analyst, Jira Administrator, and Information Technology Business Analyst. Braulio excels at troubleshooting technical issues, providing support via telephone/videoconference, creating documentation, and maintaining stations and servers.