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Shashmi Bhatia is an Application Support Manager with extensive experience in roles such as Functional Consultant, Application Designer, and Senior Siebel Consultant. Bhatia has worked at companies like Ricoh Europe, Nielsen, Infosys, IBM, and Tech Mahindra. Bhatia holds a MS in Software Engineering from Birla Institute of Technology and Science, Pilani, and a Bachelor's degree in Computer Applications from BPCCS Gandhinagar.