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Mick Pemberton possesses extensive experience in process management and customer service within the logistics and engineering sectors. Currently serving as Process Manager at RICO LOGISTICS since July 2017, Mick previously held the position of Customer Service Centre Manager at the same company for 13 years, focusing on service delivery and profitability. Prior roles include Sales and Purchasing Manager at Camco Engineering, Field Support Manager at Burnham Logistics, and Engineering Spares Purchasing/Stores Manager at Johnson Controls. Mick's educational background includes an HNC in Engineering from Wulfrun College and a BTEC National Diploma in Computer Sciences from Wolverhampton ITEC.