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Phuong Nguyen is a Technical Specialist at Richmond Public Library since September 2023, with prior experience as an IoT System Intern focused on water monitoring at the British Columbia Institute of Technology. Phuong's technical skills include programming with bare-metal C, data manipulation through various sensors, and publishing data to AWS using MQTT. Previous roles include tutoring in computer systems technology, and various positions in the service and education sectors, demonstrating capabilities in teaching, customer service, and data analysis. Phuong holds a diploma in Computer Systems Technology from the British Columbia Institute of Technology and a Bachelor of Arts in Japanese Studies from the University of Social Sciences and Humanities.