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Chaitsi Patel is a Senior Business Analyst at RICEFW Technologies Inc since April 2019, overseeing project stages from initiation to delivery while developing business enhancements and technical upgrades for applications. Previously, Chaitsi served as Scrum Master and Lead Business Analyst at Pekin Insurance, providing strategic solutions for technology initiatives and acting as a liaison for business and technical teams in Agile JIRA SDLC. Additional experience includes roles as Scrum Master and Business Analyst at State Farm, focusing on coordinating and coaching software development teams within the Scrum framework, and as a Business Systems Analyst at American Family Insurance, synthesizing requirements and participating in project enhancements. Chaitsi holds an MBA in Business Management from New York Institute of Technology and a Bachelor's degree in Accounting from SM Patel Institute of Commerce.