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Shivam Shukla started working at ECI Telecom in December 2020 as an Intern and worked until January 2022. In February 2022, Shivam joined Ribbon Communications as a Technical Support Engineer.

Shivam Shukla pursued their education in the field of Electrical, Electronics and Communications Engineering. From 2014 to 2017, Shivam attended Vidyalankar Polytechnic and obtained a Diploma degree in the same subject. Subsequently, from 2017 to 2020, they enrolled at Vidyalankar Institute of Technology and successfully completed their Bachelor of Engineering (BE) degree in Electrical, Electronics and Communications Engineering.