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Jean Drolet has extensive experience in the telecommunications industry, spanning over 30 years. Jean began their career at Nortel in 1992, where they held various technical and managerial roles, including Solutions Architect and Market Development Manager. In these positions, they contributed to the development of carrier VoIP products and applications, provided technical support for sales efforts, and consulted on solution strategies. Jean then joined GENBAND in 2010, where they served as Senior Manager, Director Channel Sales, and Senior Manager for Market Development in the APAC region. During their time at GENBAND, they created and presented solutions to telecom service providers and channel partners, drove revenue growth through global partnerships, and identified market requirements. In 2017, Jean joined Ribbon Communications as a Senior Solutions Engineer, specializing in IP and Optical Sales. In this role, they contribute to the evolution of Kandy Business Solutions and develops solutions to overcome cloud deployment challenges.

Jean Drolet's education history begins with their attendance at the Petit Séminaire de Québec, although specific start and end years are not provided. After completing their secondary education, they went on to pursue a Bachelor of Science degree in Electrical Engineering at Université Laval, from 1985 to 1989. Following this, Drolet continued their studies at McGill University, where they obtained a Master of Engineering degree in Electrical Engineering, covering the period from 1989 to 1992.