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Mihhail Ratov is an experienced IT specialist at the Estonian Information System Authority since June 2021, previously serving as an IT support specialist. Prior roles include an LPG operator and compliance analyst at Tarcona / Gunvor Services, where responsibilities included import/export barge planning, scheduling, and risk analysis. Mihhail has also worked as a marketing analyst and IT support at Mercell Estonia OÜ, managing Google AdWords, CRM, and database processing. Early career experience includes managerial positions at Swissôtel Tallinn, overseeing accommodation planning and customer service. Mihhail holds multiple degrees in accounting and electronics from Tallinna Majanduskool and TalTech, complemented by secondary education with a mathematical focus.