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Liam Sampson has over a decade of experience in customer service and IT support, currently serving as an IT Apprentice at Richmond Housing Partnership since November 2012. In this role, Liam provides first-line helpdesk support to over 250 customers, demonstrating problem-solving skills and technical troubleshooting across various hardware and software applications, including Microsoft Office and CRM systems. Prior experience includes positions as a customer service assistant at Mario's Fish & Chips and a stock/cashier at P&P Fruit & Vedge, where Liam consistently delivered high-quality customer service and collaborated effectively with team members. Educational background includes GCSE completion at Kingsley Academy.