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Manoj Kumar is an experienced professional in the field of information technology and business analysis, currently serving as an Information Technology Service Delivery Manager at HCL Technologies. With a career spanning over 15 years, Manoj has held various critical roles, including Senior Business Analyst and Scrum Master at Roche, where responsibilities included agile project management and risk management, and Senior Quality Control Officer at ANZ, where notable achievements included multiple performance awards and promotions. Education includes a Bachelor’s Degree from William Carey University and an MBA from Ulyanovsk State University, specializing in International Banking and Financial Support Services. Manoj possesses strong skills in stakeholder management, project delivery, and process improvement, contributing to operational excellence across multiple organizations.