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Eugene Alston is a skilled Product Support Engineer II specializing in Vehicle Diagnostics at Samsara, with experience in leveraging IoT technology to enhance operational efficiency. Since September 2011, Eugene has been the Owner and Operator of Hero Motorsports, where responsibilities include technical diagnostics, customer education, service scheduling, and sales strategy implementation. Previous roles include Product Engineer at Toyota North America, focusing on safety and powertrain concerns, Parts Sales at GearHead Inc., and Service/Sales Assistant at Eagles Nest Harley Davidson. Eugene holds a Bachelor of Applied Science in Automotive Engineering Technology from Brigham Young University - Idaho.