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Xiaoxiao Zeng has worked at several companies in various roles throughout their career. They started in 2009 as a Graphic Designer at Yuanlong Yato and then moved on to work as a Jewelry Designer at Cuilu Jewelry Design Company in 2013. In 2014, they joined California College of the Arts as a Printing lab assistant and also started working at the Chinese Culture Center of San Francisco as a Visual Designer. They progressed to the role of Chief Designer at the Chinese Culture Center of San Francisco before transitioning to FWD.us in 2017. At FWD.us, they served as the Design Director for five years. In 2022, Xiaoxiao Zeng joined Rewiring America and served as the Senior Director of Product Design until February 2023. Currently, they hold the position of Product Manager at Rewiring America.

Xiaoxiao Zeng completed their Bachelor's degree in Design and Visual Communications at Tsinghua University from 2008 to 2012. Xiaoxiao further pursued their education at the California College of the Arts, where they obtained a Master of Fine Arts (MFA) degree in Interaction Design from 2013 to 2015.