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Charlotte Mathias has a strong background in client success, with a particular focus on the mid-market and enterprise sectors. Charlotte has held various roles at Reward Gateway, starting as a Client Success Manager in August 2015 and progressing to roles such as Senior Client Success Manager and Enterprise Client Success Team Manager. Charlotte'smost recent role at Reward Gateway is Head of Client Success for the Mid Market & Enterprise division, which they started in January 2023.

Prior to joining Reward Gateway, Charlotte had experience as an Administrator at Montpellier Resourcing from March 2015 to August 2015. Charlotte also worked part-time as an Assistant Manager and Event Coordinator at The Love Fields from an unspecified date in 2010 until June 2015.

Charlotte gained valuable internship experience in the art and media industries, interning at FACT Magazine, The Vinyl Factory, CONTEMPORARY ART SOCIETY, and Londonart CO UK ltd between 2012 and 2013.

Charlotte Mathias attended the University of Nottingham from 2011 to 2014, where they earned a Bachelor of Arts (B.A.) degree in Art History.