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Paul Collins has an extensive work experience in various roles and positions. Paul started their career in 1997 at Sedgwick, where they served as the Chief Information Officer at CompManagement and Deputy Director. In 2007, they joined Dittoh as a Consultant, Advisor, and Builder, and worked there until 2018. During this time, they gained experience in various roles and responsibilities. In 2014, Paul joined RevLocal as the Chief Information Officer and worked until 2016. Paul then worked at Quantum Health from 2018 to 2021 as a Scrum Master and Agile Coach. Currently, Paul Collins is working at RevLocal as the Director of Software Development, a role they started in March 2022.

Paul Collins has a Bachelor of Arts degree in Business, Computer Information Systems, and Mathematics from Cedarville University. In 2016, they completed a Full Stack Web Development Track at Bloc, where they studied Ruby on Rails, JavaScript, jQuery, and AngularJS. Paul also holds additional certifications, including "What Is Scrum?" from LinkedIn obtained in April 2021, Certified ScrumMaster (CSM) from Scrum Alliance obtained in November 2017, and Project Management Professional (PMP) from Project Management Institute obtained in April 2007. Paul also has a certification as a Certified Hyland Onbase Installer, but the specific details of its obtainment are not provided.