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Derek Smith has over a decade of experience in customer service and technical support. Currently serving as the Technical Support Manager for North America at Revinate since June 2015, Derek has previously worked at Consumer Cellular, Inc. as a Customer Service Representative and at BendBroadband as a Technical Support Representative. Earlier experience includes a role as a Senior Customer Service Representative at T-Mobile. Derek's educational background includes studies at Central Oregon Community College from 2012 to 2013.