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Ja'Ronda Alston is a seasoned professional with extensive experience in customer service and management roles across various industries. Currently serving as a Customer Service/Billing Representative at Revenue Group since July 2022, Ja'Ronda manages accounts for University Hospitals patients and handles inbound calls. Prior experience includes positions as a B2B Supervisor and B2B Team Leader at Fulfillment.com, along with roles in customer service at Outsource Logistics and Port City Logistics, Inc. Ja'Ronda's earlier work includes banking at Bank of America and sales management at AcceptanceNow. Additionally, Ja'Ronda served in the United States Air Force as a Client Support Administrator, focusing on IT and office administration. Educational qualifications include a Bachelor of Science in Computer Science and an Associate of Science in Computer Science from the University of Arkansas Grantham, as well as a Master in Cosmetology from Middle Georgia Technical College.