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Rafsan Ratul is a Machine Learning Engineer at Revcloud since May 2023, focusing on the research and development of AI tools for customer retention and experience enhancement. Concurrently, Rafsan serves as a Senior Software Engineer at Amanite Digital KFT, where the role involves developing conditional image generation AI tools and exploring LLM use-cases. Additionally, Rafsan has been a Software Developer at WhatsForDinner.ie since January 2021, contributing to the development and maintenance of a high-traffic on-demand delivery system. Previous experience includes positions as Senior Software Developer and Software Developer at Catch Bangladesh, along with an internship as a Software Engineer at Notre Dame University Bangladesh, where the online admission software was designed and developed. Rafsan also held the position of President at the Notre Dame University Bangladesh Computer Club and holds a Bachelor of Science degree in Computer Science from Notre Dame University Bangladesh (2015-2019).