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Kasia Szokalska is an experienced professional in customer success management and project management, with a background in linguistics and economics. Currently, Kasia holds the position of Lead Enterprise Customer Success Management at retorio, while also running their own business, aequanimis, focused on personal, leadership, and team development through horse-assisted coaching. Kasia has previously worked at Qlik, Adobe, and various other companies in roles related to customer success and project management. Kasia is currently pursuing an Executive Master's degree in Artificial Intelligence for Business.