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Kayla Bauhaus-Ness is an experienced Support Engineering Manager who has demonstrated the ability to grow and lead teams effectively. Throughout their career, Kayla has worked in various roles within the tech industry, including client success management, configuration analysis, and corporate communications. Kayla's expertise in technical utility client account management, product support engineering, and strategic communications has been evident in their work with companies such as Mapbox, Oracle, and Opower. Kayla also has a strong background in environmental studies and geographic information systems, showcasing their diverse skill set.