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Mark Kassab is a seasoned professional with extensive experience in IT services management, highlighted by roles such as Retirement Plan Specialist and Execution at Retired-IT Services Management since May 2021. Previously, Mark led global service delivery and project management at CompuCom and held senior positions in digital infrastructure support and service delivery. Mark also served as Director of IT Service Area Manager at Outokumpu Stainless AB, overseeing IT service delivery initiatives. Earlier career highlights include significant roles at Unisys and CSC, focusing on IT transition, transformation, and service delivery management. Mark holds a Bachelor of Science in Management Information Systems from Eastern Connecticut State University.