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Citlalli Garnica Ortiz is an experienced professional in business support and conference management, currently serving as Business Support Manager and Commercial Manager at RETIA, Inc. since February 2016, where responsibilities include overseeing ReDat - Recording Systems. Prior to this role, Citlalli worked as Conference Manager at RADANAL Ltd. from December 2011 to January 2016, specializing in international conference organization and management. In December 2010, Citlalli served as a Lecturer at the University of Pardubice, focusing on leadership principles in a lecture titled "Learning to lead at Toyota." Citlalli holds a Master's in Business Administration from Tecnológico de Monterrey (2005-2007) and a Bachelor's in International Economic Relations from Universidad Autónoma del Estado de México (1994-1999).