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Pavel Leontev has extensive experience in customer support and quality assurance within the technology sector. Currently serving as Customer Support Manager and previously as Customer Support Engineer at RetailNext since April 2015, Pavel has developed strong skills in customer relations and support engineering. Prior to this role, Pavel worked at Intellectual Systems from August 2012 to April 2015, specializing in video analytic system support. Pavel's earlier career includes significant contributions at Mera NN from April 2009 to August 2012 as a Senior QA Engineer, overseeing the full cycle of software testing, team leadership, and troubleshooting complex issues. Additionally, from May 2005 to March 2009, Pavel was a Quality Assurance Engineer at MERA, focusing on GSM/UMTS software testing and automation. Pavel holds a Master's degree in Automated Systems of Management and Data Processing from Nizhniy Novgorod State Technical University, earned between September 2000 and February 2007.