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Tilani Parsons is an experienced professional in the learning and development sector, currently serving as Learning and Development Manager and previously as National Operations Training Manager at Retail Zoo since January 2020. Prior experience includes various managerial roles at Boost Juice from January 2009 to December 2019, including Operations Manager, Area Manager, Business Manager, and Team Leader. Tilani Parsons holds a Bachelor of Mass Communications with a focus on International Journalism and Advertising from Queensland University of Technology, completed in December 2012.