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Shelby Donhauser is an experienced professional with a strong background in customer success and retail management. Currently serving as a Senior Customer Success Manager at Retail Insight since July 2022, Shelby previously held roles at Target, including Executive Team Leader for General Merchandise and Food & Beverage Operations from May 2020 to July 2022. Prior experience includes various positions at Macy's, such as Assistant Operations Manager and District Merchant, along with internships at organizations like Athlete Network and HARBORCENTER. Educational credentials include a Master of Business Administration with a focus on Management Information Systems from the Quinlan School of Business at Loyola University Chicago, earned in May 2023, and a Bachelor’s degree in Politics, Philosophy, and Law from Binghamton University, obtained in June 2017.