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Roegmah Petersen Veitch is a skilled professional with extensive experience in customer service and quality assurance. Currently serving as a Collections Specialist at Retail Capital SA since June 2021, Roegmah has developed a strong background in quality control compliance at Wonga from May 2014. Previous roles include Customer Services Supervisor at Home Choice / Fonechoice, where responsibilities encompassed managing agents, overseeing performance improvements, and enhancing customer experience. Earlier experience includes working as a Quality Assurer and Credit Analyst at Stream Global Services, where Roegmah handled escalations, data analysis, and reporting tasks. Roegmah's educational foundation was established at Strandfontein Secondary School from 1998 to 2002.