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Kagiso Pelesa is a Technical Business Analyst with a strong background in IT involvement, business development, client strategy, negotiation, systems design, and relationship management. With experience in various roles such as Business Intelligence Analyst, Smollan Mobile Manager, and Service Desk Analyst, Kagiso excels in solution consulting, requirements analysis, UAT testing, process design, and user interface design. Kagiso is highly skilled in IT and business analysis, with a focus on continuous improvement and client satisfaction.