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Vanessa Link has extensive work experience in various roles within the customer service industry. Vanessa is currently working at ResultsCX, where they hold the position of Vice President Client Solutions. Prior to this role, they served as Vice President, Relationship Management and Senior Director, Account Operations at the same company.

Before joining ResultsCX, Vanessa worked at Surprise HR, Inc. as the Director of Customer Success. Additionally, they have a long tenure at TLK Group, LLC (now The Results Companies), where they held positions such as Account Operations Director - Client Services and Client Services Manager. Throughout their career, Vanessa has demonstrated strong leadership and the ability to build and maintain successful client relationships.

Vanessa Link obtained a Bachelor's degree in Sports Management from North Carolina State University, where they studied from 2003 to 2006.