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Theodore Catapang has over 16 years of work experience, primarily in the customer service and operations management field. Theodore most recently served as the Sr. Director of Site Operations at ResultsCX, starting in November 2022. Prior to that, they held roles such as Director Site Operations, Associate Director of Operations, Senior Operations Manager, Operations Manager, Performance Excellence Site Manager, and Program Manager at the same company. Before joining ResultsCX, they worked at Sykes as a Team Leader for four years. Throughout their career, Theodore has demonstrated strong leadership skills and the ability to lead diverse teams to success in a competitive and fast-paced environment.

Theodore Catapang pursued a Bachelor of Science degree in IT from AMA University. The duration of their enrollment or completion year is not provided.