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Pete leads operations for our global enterprise. He brings over 30 years of experience in the BPO space spanning global support operations, client relationship management, organic growth, and change management.

Prior to joining ResultsCX in February 2020, Pete served as COO for Startek. In that role, he was responsible for operations of more than 25 locations in the Americas and Philippines and maintained a client base worth $300 million in annual revenue. Additionally, he held a series of leadership positions at Clientlogic/Sitel and experienced the client side of the BPO partnership as a global outsourcing director for Microsoft. Pete employs a process-driven approach to operations that drives consistency, insights, and continuous improvement.