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Becky leads account operations for all healthcare support services and serves as the senior point of contact for our healthcare clients. She brings over 30 years’ experience in the BPO industry with 10 years dedicated to healthcare solutioning and outsourcing.

She joined ResultsCX in 2017 following leadership roles at Alorica and APAC Customer Services. Becky has earned a reputation for delivering personal and empathetic human connections between her “health advocate” agent teams and her clients’ customers and members