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Pablo Ojeda is a seasoned professional with extensive experience in customer success and technical solutions. Currently serving as a Customer Success Manager at Responsive since November 2020, Pablo focuses on collecting customer feedback and sharing best practices to enhance customer outcomes. Previously, Pablo held positions as a Solutions Architect at Jama Software and Micro Focus, where responsibilities included assisting customers in evaluating software solutions, creating custom demonstrations, and facilitating sales processes. Earlier roles included serving as a Renewals Specialist at Serena Software and a Sales Operations Manager at VTech Communications, where a strong emphasis was placed on customer service and operational efficiency. Educational qualifications include a Bachelor's Degree in Business Management from the University of Phoenix and an Associate's Degree in Computer Network Systems from ITT Technical Institute-Portland.