Zoul-Kifl Pio is an accomplished IT professional with extensive experience in service management and design, currently serving as IT Service Manager at Responsible Business Alliance since June 2023. Previous roles include Service Design Architect at Cognizant Microsoft Business Group, where expertise in Microsoft-centric cloud solutions was demonstrated, and Service Desk Technical Lead at New Signature, overseeing managed services assessments and cloud technology recommendations. Zoul-Kifl's career also includes significant positions as IT Specialist at NACCAS, Help Desk Technician at Cognosante, and various management roles in the hospitality industry. Zoul-Kifl holds a Bachelor of Science and an Associate of Science in Computer Science from the University of Maryland and Montgomery Community College, respectively.
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