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Jeremy Katzman is an experienced professional in customer support and business consulting, currently serving as the Customer Support Team Manager at Respondent since August 2022. Prior to this role, Katzman worked at Team Cymru as a Client & Special Partner Success specialist from June 2020 to August 2022. Katzman also held various positions at Apple from May 2013 to October 2019, including Business Professional, where responsibilities encompassed business sales, consulting, and IT support for medium to large-sized organizations in the Boston and South Shore areas. Katzman's expertise in utilizing technology for organizational growth is complemented by certifications as a GSX Certified Technician for iOS and macOS. An alumnus of Flagler College, Katzman has been dedicated to helping companies innovate and optimize their technology since 2014.