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Josh Aaron Ward is an experienced professional in talent management and service delivery, currently serving as Senior Manager at ReSource Pro since September 2018, overseeing various roles focused on talent and service operations in the United States. Prior to this, Ward spent eight years at State Farm ®, progressing through positions such as Operations Section Manager - Claims, where management encompassed over 400 employees and multi-state operations. Ward has a comprehensive background in claims management, including team training, recruitment, and process improvement. Educational qualifications include a BBA in Management/Accounting from Tarleton State University, an MBA in Management from the University of Phoenix, and a Post-Master's Certificate in Health Care Administration from Clarkson College.