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Hishma Shah is a dedicated professional with a strong background in customer success and business management. With experience in various roles such as Owner, International enquiries manager, and Reviewer, Hishma has consistently demonstrated their ability to drive customer satisfaction and retention. Co-founding Future Navigators showcases their passion for helping students achieve their career goals. Hishma's academic background includes a Bsc in International Management from Cardiff University. Currently, Hishma serves as a Customer Success Manager at Resonate CX, where Hishma has implemented successful personalized engagement strategies and customer retention initiatives.