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Stephen Kovack, Jr. is a seasoned IT professional with extensive experience in technical support and desktop support roles. Currently serving as a Desktop Support Analyst at Resolute Tissue since July 2018, Kovack has a rich history with Kaplan University in various support capacities from 2009 to 2018, including a position as a Support and Solutions Agent. Previous roles include Technical Support Specialist at National Louis University and Technical Support Representative at Common Core Institute, among others. Kovack began a career in technical support management at ChitChat Communications and Hosting Network. Educational achievements include a Bachelor's degree in Information Technology from Purdue Global and training at Wyncode Academy in 2018.