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Hilary Tortelli has a diverse work experience spanning over several years. Hilary started their career at Charlotte Russe in 2004, where they worked as a Store Manager for over a decade, until 2015. Hilary then moved on to Wantable, Inc., where they took on the role of Customer Success Manager from 2015 to 2018. From 2018 to 2020, Hilary worked at Resident, initially as the Senior Manager of Customer Success Operations, and then as the Director of Operations. Finally, in 2020, they became the Director of Sales Operations at Resident.

Hilary Tortelli earned an Associate's degree in Business Administration and Management from the University of Wisconsin-Washington County from 2004 to 2007. Hilary later obtained a Bachelor's degree in Business Administration and Management from the University of Wisconsin-Milwaukee, completing their education in 2019.